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Education Welfare Service

The Education Welfare Service works with pupils, families and schools to promote the value of regular attendance at school. It helps parents meet their responsibilities to ensure their child attends school regularly.

The Education Welfare Service has a legal responsibility to monitor school attendance on behalf of the local authority. When there is concern about a child’s attendance, the school will refer this to the Education Welfare Service. Education Welfare Officers (EWOs) will contact the parents and the child to discuss the absences and give help with any difficulties which affect the child’s attendance.

You may contact the Education Welfare Service yourself to obtain advice and support if you are concerned about your child’s attendance.

Is your child refusing to attend school?

Does your child truant from school?

Does your child’s behaviour in school cause you concern?

Has your child been excluded from school?

Are you aware of the regulations regarding children working?

We can:

  • Provide support to all school-aged children in Walsall to encourage them to engage with their education
  • Help parents understand their rights and responsibilities within the education system
  • Assist parents with problems concerning school attendance
  • Develop links between home and school
  • Provide a link to other education services and other agencies.
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